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Terms of Service

Last updated: November 10, 2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of the Poleris Digital website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

Services Provided

Poleris Digital provides the following services:

  • Custom web design and development
  • Website hosting and maintenance
  • Search Engine Optimization (SEO) services
  • Google PPC advertising management
  • Technical support and consultation

Specific services, deliverables, timelines, and pricing will be outlined in individual project agreements or quotes.

Use of Our Website

Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful code, viruses, or malware
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to scrape or data mine our website
  • Interfere with the proper functioning of our website

Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Client Responsibilities

When engaging our services, you agree to:

  • Provide accurate and complete information
  • Provide timely feedback and approvals
  • Supply necessary content, images, and materials
  • Make payments according to agreed terms
  • Have legal rights to any materials you provide
  • Comply with all applicable laws regarding your website content

Payment Terms

Pricing

Our standard pricing includes a one-time development fee and monthly hosting fee as outlined on our pricing page. Custom quotes may vary based on project scope and requirements.

Payment Schedule

Unless otherwise agreed:

  • One-time development fees are typically paid 50% upfront and 50% upon completion
  • Monthly hosting fees are billed in advance
  • Additional services are invoiced separately
  • Payment is due within 7 days of invoice date

Late Payments

Late payments may result in service suspension or termination. A late fee may be applied to overdue invoices.

Refunds

Refund policies will be outlined in individual project agreements. Generally, work completed is non-refundable.

Intellectual Property

Ownership

Upon full payment, you own the custom website code and design we create for you. We retain the right to use general techniques, methodologies, and reusable components in future projects.

Portfolio Use

We reserve the right to display completed projects in our portfolio and marketing materials unless otherwise agreed in writing.

Third-Party Assets

Any third-party software, plugins, or assets used in your project remain the property of their respective owners and are subject to their licensing terms.

Warranties and Disclaimers

Service Warranty

We warrant that our services will be performed professionally and in accordance with industry standards. We will correct any defects in our work at no additional charge for a period specified in your project agreement.

Disclaimer

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT:

  • Uninterrupted or error-free website operation
  • Specific search engine rankings or traffic results
  • Compatibility with all browsers or devices (though we strive for broad compatibility)
  • Complete security against cyber attacks or data breaches

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POLERIS DIGITAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use of or inability to use our services
  • Unauthorized access to or alteration of your data
  • Third-party conduct or content on our services
  • Any other matter relating to our services

Our total liability for any claims under these Terms is limited to the amount you paid us in the 12 months preceding the claim.

Service Level Agreement

For hosting services, we guarantee:

  • 99.9% Uptime: We strive to maintain your website's availability
  • 24/7 Monitoring: We monitor server performance continuously
  • Daily Backups: Your website data is backed up daily
  • Priority Support: Technical support during business hours

Scheduled maintenance and circumstances beyond our control (force majeure) are excluded from uptime guarantees.

Termination

By Client

You may terminate hosting services with 30 days' written notice. One-time development fees for work completed are non-refundable. Upon termination, we will provide your website files and data.

By Us

We may terminate services immediately if you breach these Terms, fail to make payments, or engage in illegal activities. We may also terminate with 30 days' notice for any reason.

Effect of Termination

Upon termination, all outstanding fees become immediately due. We will remove your website from our hosting servers and cease providing support services.

Indemnification

You agree to indemnify and hold harmless Poleris Digital from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content you provide or publish using our services

Dispute Resolution

In the event of a dispute, we encourage you to contact us first to seek an amicable resolution. If we cannot resolve the dispute informally, any legal action must be brought in the courts of the United States, and you consent to the jurisdiction of such courts.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through a notice on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with any project agreements and our Privacy Policy, constitute the entire agreement between you and Poleris Digital regarding our services and supersede all prior agreements.

Contact Information

For questions about these Terms or our services, please contact us:

Poleris Digital

Email: ohwdinfo@gmail.com

Phone: (219) 576-2539

Location: United States

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.